Products manufactured by Juan's Custom Cabinets & Doors are guaranteed against workmanship or product defects.
Juan's Custom Cabinets & Doors guarantee does not cover cabinet doors that are not sealed or painted in a timely manner. Unfinished doors exposed to high humidity or direct sunlight for more than 10 days after delivery are not guaranteed. Juan's Custom Cabinets & Doors does not assume responsibility for any damage due to installation, improper handling, or finishing. Juan's Custom Cabinets & Doors shall not be held liable for refinishing or replacement installation cost. No other warranty is expressed or implied.
All doors less than 24" wide or under 48" tall are guaranteed against warping or splitting for two years from the date of invoice as are slab drawer fronts less than 32" wide or 9" tall.
Larger items and doors without panels are flat when shipped, but cannot be guaranteed beyond that time. Please check your doors before installing or finishing because no allowance can be made for these items under our guarantee. All hardwoods may naturally vary in color and grain, we cannot assure you of matching color on stiles, rails, and panels. Dimensions are guaranteed within 1/16". Doors must be returned for free replacement.
We cannot be responsible for errors on orders submitted by phone or that do not have an order form.
Shortages/ Discrepancies must be reported within 10 business days for credit or replacement.